FAQ – Flex Factory

Got questions? We’ve got answers. Whether you’re new to Pilates or just new to our studio, here’s everything you need to know to get started and feel confident walking through our doors.

What should I wear to class?

Wear comfortable, form-fitting activewear that allows movement. Grip socks are required for safety and hygiene. Avoid zippers or anything that might catch on the equipment.

I’m a beginner—can I still join?

Absolutely! Many of our clients are brand new to Pilates. Our instructors will guide you through the movements and offer modifications as needed.

How early should I arrive before class?

We recommend arriving 10 minutes early, especially if it’s your first visit. This gives you time to check in, get oriented, and meet your instructor.

What’s your cancellation policy?

We ask that you cancel at least 6 hours before your scheduled class to avoid a late cancellation fee. This helps us keep spots open for others.

Do you offer private sessions or only group classes?

At this time we only offer group classes as our core offering.