Effective Date: June 23, 2025

Flex Factory (“we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with our services, including our class booking system via ClubReady.

1. Information We Collect

• Personal Information: When you sign up for a class, create an account, or contact us, we may collect your name, email address, phone number, billing details, and emergency contact.
• Usage Data: We collect information about how you use our website, including IP address, browser type, device info, and referring URLs.

2. How We Use Your Information

• To manage your ClubReady account and class bookings
• To process payments and send transactional notifications
• To respond to your inquiries or support requests
• To send occasional studio updates, newsletters, or promotions (you can opt out anytime)
• To improve our website, services, and user experience

3. Sharing Your Information

• We do not sell or rent your personal data.
• We may share data with trusted third-party service providers (such as ClubReady and Mailchimp) strictly for service delivery purposes.
• We may disclose information if legally required, such as in response to a subpoena or court order.

4. Cookies & Tracking

• Our website may use cookies or similar technologies to analyze traffic and personalize content.
• You can disable cookies in your browser settings at any time.

5. Data Security

• We implement reasonable security measures to protect your personal data from unauthorized access, loss, or misuse.
• However, no method of online transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Your Choices

• You may update or correct your information by logging into your ClubReady account.
• You can unsubscribe from marketing emails by clicking the link at the bottom of any email.
• To request account deletion, email us at [email protected].

7. Children’s Privacy

• Our services are intended for individuals aged 16 and older. We do not knowingly collect personal data from children under 16.

8. Third-Party Links

• Our website may contain links to third-party sites (e.g., Instagram, Mindbody, ClubReady). We are not responsible for their privacy practices.

9. Changes to This Policy

• We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Flex Factory
Email: [email protected]
Dallas, Texas